Product Condition Guide

We do not sell refurbished products. ElectronicsDealz offers open-box, logistics-grade, and lightly imperfect units — all clearly disclosed with photos and condition notes.

Open-Box / Unsealed

Brand-new units where the original packaging has been opened or is unsealed. These are unused, inspected, and ready to use.

  • Opened for inspection or repackaging — product itself is unused.
  • Includes original accessories unless listed otherwise.
  • Usually covered by original brand warranty.

Box-Damage / Logistics Grade

Brand-new units whose outer packaging has cosmetic damage from transit or handling; product inside is intact and tested.

  • Inner product is unused and functionally tested.
  • Packaging may be dented, torn, or resealed.
  • Discounted due to packaging condition, not product performance.

Cosmetic Imperfections (Minor)

Units with light surface marks or scuffs — fully functional but cosmetically imperfect.

  • Minor scratches, paint scuffs, or tiny dents on the body only.
  • Photos and precise notes included on the product listing.
  • Full functional tests performed before listing.

What we test

Every unit goes through a standard functional checklist before listing: battery and charging, display, Wi‑Fi / Bluetooth, ports, sensors, and basic performance benchmarks.

Photos & Warranty

We include real photos of the unit and a clear condition note. Where applicable, original brand warranty remains valid; we also provide a 7‑day return window for undisclosed issues.

Questions? Contact our team or visit the store to inspect units in person.